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Imagine it, it’s 5:00 a.m. and you get up for a drink of water. On your way to the kitchen, you pass the bathroom and step in a puddle. Now you’re wide awake and panicked about how the puddle got there, when it started, and what to do next. After only a few moments, you find the source of the leak. The pipes under your sink are dripping steadily. You know many of the plumbers around you don’t open until 8:00 a.m. and this situation needs immediate attention. This is where we come in to provide emergency plumbing services.

Our team of experts understands plumbing emergencies happen at any time of the day (or night) and need to be taken care of immediately, which is why we’re available 24/7. Over the years, Moonlight Plumbing has helped hundreds of households in or near Mystic, CT. We’ve seen all sorts of plumbing emergencies and have been trained to assess and repair situations efficiently. Let’s dive deeper as to why we’re the professionals you should call.

Why Hire Moonlight Plumbing for Your Emergency Plumbing Services?

All of Our Plumbers Are Licensed

You may ask yourself, why does this matter? Licensing ensures that your plumber has proper certification, completed thorough training, and will know the ins and outs of your plumbing emergency. You can easily find other plumbers in the area, but you’ll find many are not certified therefore lacking skills that our experts practice daily. Our team has mastered emergency plumbing services for both commercial and residential properties.

Competitive Pricing

We know contractors of any kind get a bad wrap for hidden fees or over-charging on equipment, which is why we strictly ensure that all costs are communicated clearly throughout the project. We’re here to help, not break your bank. Costs vary for each project depending on the size of the repair, but our pricing is highly competitive with other experts in the area. You can get a quote on our website anytime if you’re in need of expert plumbing support.

Available 24/7

As we shared above, plumbing issues don’t happen at a specific time or day and our team understands that. We are here for emergency plumbing services, day or night, as our customers need. You can reach our expert team anytime at (860) 863-8189.

Contact Our Emergency Plumbing Services Team

If you’re in need of reliable plumbing support with a fast response time, day or night, contact your local Moonlight Plumbing team. Our experts have the knowledge and skills to support any plumbing issues you may have in a professional manner. You can reach us on our website or email us at moonlightplumbingllc@gmail.com with any issues or questions! We look forward to helping you!

Most commercial buildings like hospitals, hotels and education centers have in-house maintenance workers who are able to assist with daily plumbing issues. However, there are many instances when hiring a commercial plumbing professional is necessary for larger and more urgent problems. These are the top five most common commercial plumbing issues that may require a professional plumber.

Damaged Water Pipes

Commercial properties rely on their water pipes functioning properly. It is important to avoid damage and know when to call a professional when something seems off with your plumbing. Signs of damaged water pipes include discolored water, low water pressure, increased water bills and foul smells.

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Low Water Pressure

Low water pressure in commercial buildings is an indicator of a leaky or burst pipe. This is detrimental in commercial properties because they rely on properly running water to meet certain industry standards. They also must maintain a proper level of cleanliness. If you’re concerned about the pressure of your water being too low, contact a commercial plumbing professional ASAP.

Blocked or Damaged Sewage Lines

No commercial property owner wants disgusting matter from their sewage line to back up into their building. Unfortunately, that happens when you allow blocked sewage to go untreated by a commercial plumbing professional for too long. Even worse, the sewage lines can experience major damage while remaining blocked for too long. A bad smell circulating your building is a clear indicator that your sewage lines may be blocked.

Slab Leaks

Slab leaks can cause serious damage to your commercial building’s foundation. They are also very difficult to detect. If you let a slab leak go unattended, you could potentially face major damage to your entire commercial property. Indicators that you need to call a commercial plumbing professional include cracks in the walls, ceiling and floor, warping on your hardwood flooring, and wetness in carpets.

Corroded Pipes

Corrosion on plumbing pipes is a major sign that the pipes are old and are more susceptible to major problems. Leaks, restricted water flow and even bursts are common with corroded pipes. It’s important to know when to decommission your commercial building’s piping. This way you’re able to prevent any future damage from happening.

If you own a commercial building and have experienced any of the plumbing issues above, Contact us today for 10% off your first service! You can count on our team of experts to deliver dependable service 24 hours a day, 7 days a week.

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Many homeowners can feel overwhelmed by the decision to repair their water heater or to just replace it altogether. Before you make the decision to replace your unit, hire a trustworthy plumber that knows what they’re looking at. They may be able to efficiently repair your water heater saving you a lot of time, money and hassle. Here are some of the tips we use to help our client decide on water heater repair or replacement.

Know The Age of Your Water Heater

Most water heaters last between 10 and 15 years. If you’re experiencing consistent problems with your water heater, it may be time to consider replacing rather than repairing. Water heater efficiency and cost is important. Continuing to put money into repairs on an old water heater is not the most beneficial option when considering your time and money.

Access the Frequency of Repairs in the Past

If you’re making yearly repairs on your water heater, it may be time to consider investing in a new one. However, if you’re experiencing an issue for the first time, you may benefit more from a simple repair. Keep in mind the cumulative cost of constant repairs versus a one time investment of a new water heater.

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Evaluate the Severity of Your Water Heater Issues

Evaluating how serious your water heater problems are is vital in making that final decision in repairing or replacing. Call a professional from Moonlight Plumbing to come in and evaluate your water heater problems. We will give you an accurate estimate on the cost of your water heater repair. We can help you decide whether it’s a smart idea to replace or repair.

Consider the Cost of Your Current Water Heater Bill

Another benefit of talking to a Moonlight Plumbing professional is getting a general idea of your monthly water heater cost. If your monthly bill is too high or you’re experiencing frequent loss of hot water, we can help you analyze your cost to benefit ratio to determine your smartest option.

Compare the Quality and Cost of Technicians in Your Area

If you’ve hired plumbers in the past for water heater repairs but continue experiencing low quality performance, it may be time to get a second opinion. If water heater issues are occurring because of misdiagnosis, you shouldn’t jump right into purchasing a replacement. First, get a trusted second opinion and an accurate assessment from a professional at Moonlight Plumbing.

If you want a second opinion on replacing your water heater, contact us today for 10% off your first service! You can count on our team of experts to deliver trustworthy service 24 hours a day, 7 days a week.

Many of us see eliminating oil heat from our house as a daunting task. A lot of us see the larger upfront cost and don’t really understand the benefits of paying for this upgrade. You’re not alone thinking the costs won’t outweigh the benefits. But, our Connecticut plumber wants to help clarify why you should be weary of using oil to heat your water/home and look into investing in a more renewable energy source. And, when/if you’re ready to make the switch we know just who to call!

Connecticut Plumber Shares the Oil Facts

If our planet doesn’t reduce its carbon footprint by 50% in the next two decades, we’ll all experience serious consequences. This means many of us need to stop using oil in our homes. Oil is used for three main reasons in our home: to heat water, living space, or the chimney. One of the biggest issues with using oil to heat your home is the “standby” losses that occur with your boiler. Typically, about a quarter of your heat is wasted by escaping through your chimney or into your basement!

There are countless other downfalls of using oil as your main heat source. Here are just a few of the “big factors” we’d like to share. Typically, oil has higher fuel cost because \ heating oil is more expensive than heating natural gas. Also, oil requires a lot of maintenance. Dirt and soot often get mixed in the oil and build up causing issues. So, more times than one would like, there are repair men sent to the house to help clean out the build up. Finally, in general, oil heat is just inconvenient. It doesn’t have the pipeline infrastructure so you have to store the oil in a tank and refill regularly.

Solutions We Offer at Moonlight Plumbing

If you’re looking to replace/upgrade your system, we have a couple options at Moonlight Plumbing that may suit your needs.

  • Option #1: Tankless Water Heaters
    • Saves Money – it prevents the system from heating water that won’t be used.
    • Efficient – It only uses energy to heat the water on an as-needed basis.
    • Longevity – You’ll be less likely to replace your water heater.
    • No Limit to Hot Water – It heats water on demand so there’s never a chance of running out.
  • Option #2: Conventional Water Heaters
    • There are two subcategories when selecting this option; natural gas or electric.
    • Option A – Natural Gas Heaters:
      • Cheaper Than Oil – there’s more stable supply and demand for gas making it cheaper than oil.
      • Requires Little Maintenance – gas burns cleaner than oil resulting in less build up of dirt or other particles. Therefore, less repairs/cleaning necessary.
      • Gas is Nontoxic – it won’t contaminate soil or groundwater if it leaks.
    • Option B – Electric Heaters:
      • Safe and Reliable – most have no moving parts which means there’s less chance of breaking down. Thus, resulting in longer life span as well.
      • Affordable and Efficient – it’s the cheapest option of heating a home because of stable supply and demand for a long period of time now.
        • They can also be wired room to room so if a room is not in use, you won’t need to heat it saving you money
      • Environmentally Friendly – doesn’t require the burning of anything so it will not emit pollutants into the atmosphere. It also eliminates the risk of gas leaks.

Let Us Help You Find a Better Solution

While there is no right or wrong way to heat your house, our Connecticut plumber believes there is a worse and better solution. Finding the right solution to heat your home so it’s affordable, reliable, and efficient is important. If you’re ready to help stop pollution, save money in the long term, and upgrade your home by switching your oil heater to natural gas or electric, call one of our experts today. Or, if you have questions or need more information reach out on our website, too! We look forward to helping you find a better way to heat your home.

commercial contracting

If you go back to your grandparents era, you would see that sewer repairs were quite a headache. Thanks to ever-advancing technology, these repairs and inspections have become much easier to execute today. But, sewer repairs/maintenance can quickly become costly or cause much bigger issues with your piping. Especially, if you own a commercial property space. Understanding how to properly maintain your underground sewer for your commercial contracting properties can help to avoid costly repairs. We’re here to give you the inside scoop on sewer inspections, repairs, and maintenance so you know what to expect and how to properly care for your commercial property’s underground sewer.

Commercial Contracting – How We Complete Sewer Repairs

  • Just a few, short years ago we would have to do extravagant work if a sewer needed repairs. Typically, involving huge excavations, a dug up yard or street, and a mess overall.
  • Professionals often suggest a common repair called “pipe relining”. This process involves a high pressure hydro jet to help clean out a pipe. Then, he/she will insert the new pipe to line up against the old one in hopes that it hardens. This will prevent leakage in the pipes and help keep trees from rooting into them.
  • Another common repair is called a Resin injection. An expert will often do this when there are a few minor cracks in the piping. Professionals will dig to reveal the cracked pipe and proceed to fill cracks with resin which will eventually harden sealing the cracks.
  • Often, though, these repairs can get expensive fast at commercial properties. So, to avoid having to do repairs on your sewer, always do inspections and regular maintenance to your pipes.

How We Do Sewer Inspections

  • Your first sewer inspection should take place before buying a commercial property. This way you can avoid buying a property with sewer problems – what a headache!
  • Inspections are done by professionals with the proper knowledge and equipment to get a proper evaluation.
  • The expert will do the sewer inspection using a camera. The camera goes down into the piping and can help us see, at the surface, if there are clogs, cracks, root intrusions, or other areas of concern.

Commercial Contracting: Maintenance Tips and Tricks to Avoid Costly Repairs

  • Plant trees away from sewer lines on your commercial property (this will potentially avoid roots getting into the sewer pipes in later years).
  • Keep trees watered during drought. One reason roots get so long is because they are searching for water. Longer roots means greater chance of interference with pipes.
  • Know signs of sewer backup.
    • If multiple drains become slow on the commercial property at once, you have an issue!
    • Or, if water is running from one fixture to the next (instead of flushing down the drain).
    • Also, there’s likely a backup if you hear gurgling noises when water is flushed down pipes.
  • Always avoid putting any items down the drain that are not meant to be in pipes (hair, grease, etc) to help prevent clogging. Use proper tools to unclog drains from the store or contact a professional for extensive clogs.
commercial contracting

Need Sewer Help?

It’s important to keep up with sewer inspections and do routine maintenance, especially in commercial space, to avoid costly repairs. Understanding how sewers work, how to maintain them, and how to avoid repairs in general will help save you money and a headache. We hope the provided information is helpful from our commercial contracting team. If you, or someone you know, is experiencing sewage issues, contact our professionals today for expert help and guidance.

moonlight plumbing

If you’re going to be away from the house for a few days, a week, or even longer you’ll want to do a few things to your plumbing before you leave. Our plumbers at Moonlight Plumbing wanted to share a few, simple plumbing obligations that can help save money. It can even, potentially, save you from water mess caused by a leaky or broken pipe while you’re away.

Imagine it, you leave the house to go see family for a week. The best “vacation” we can get during quarantine. You really enjoy catching up with everyone and getting out of the house. You’re feeling relaxed for maybe the first time in a while. But, when you return home there’s a puddle of water on the kitchen floor. Your head starts spinning on where to start to clean up the mess. Before you arrive at a solution, you’re panicked at what broke and how much is it going to cost to fix it? Well, we want to provide you and your family with a helpful plumbing checklist to potentially avoid messes like this. You can use our list below to help check your plumbing is all set before you leave the house.

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Moonlight Plumbing Before You Leave Checklist

Turn off the main water supply

  • No one is going to be home and using the water, so no one will be missing it. Save yourself the potential headache from a water pipe breaking and leaking while you’re not home!

Clean the garbage disposal

  • Probably one of the smelliest places in our house. Ensuring your disposal doesn’t have food sitting in it while you’re away will help minimize the smell. You should run a disposal frequently anyway, but especially do it right before you leave for a period of time.

Clean the toilets

  • Another smelly spot in our homes. Flushing the toilets frequently helps to eliminate/minimize odors. But, if no one flushes it for a week it can get quite the odor if not appropriately cleaned before leaving. 

Check the sump pump

  • If there is a major flood in your basement due to a broken pipe, heavy rainfall, etc. you want to ensure your sump pump is going to help get the water out. You can test your pump by pouring a bucket of water into it and waiting for it to kick on. If it does, you’re all set. If not, give us a call.

Inspect and turn off water heater

  • If you’re turning off your main water supply, you certainly don’t need hot water. If you have a tank-based water heater, you can simply turn off the valve. This will also help save money because the water will no longer continue to cycle to keep warm while you’re away. You can actually drain the water out of your system and inspect for leaks before leaving as well. To be sure you do these maintenance preparations correctly, contact one of our professionals.

Shut off automatic ice maker

  • This is one a lot of people don’t think about. Your ice maker will continue to run and cost you money even though no one is using the ice.

Ensure outdoor sprinklers work properly (if you have them)

  • If you have an automatic sprinkler system, check that it’s set to run at the correct times each day. Also, double check that it’s following the proper schedule. The last thing you need is dead grass from the sprinklers not running, or a flooded yard from them never shutting off!

Leave washer and dishwasher doors open

  • Final little piece of information is to keep the washer and dishwasher doors open. This will help prevent a musty/old food smell, as well as mold. While unpleasant if you forget this, just be sure to run them empty when you get home. Try using a cleaner when you run it to get the pipes clear again and help the smell go away.
moonlight plumbing

Returning Home

Remember, once you return home, to turn on the water heater, main water supply, sprinklers, ice maker, etc. You’ll want to flush the toilets and run the garbage disposal again. You’ll want to do this as soon as possible because regular flushing and rinsing helps prevent odors in these appliances. But, if you forget to do any of these things before leaving for vacation, and you find yourself in a messy situation – call our professionals at Moonlight Plumbing! Unfortunately, we’ve seen countless flooded rooms, broken/leaky pipes, and faulty appliances in general. But because of this, we know how to properly clean up and repair the mess the first time around. We’re here if you need us!

We typically don’t think twice about the water running through our pipes. That is until it’s flooding our kitchen or we drink it. Many of us replace old pipes, clean / unclog them, and do general plumbing maintenance to our pipes. All of this is quite important. But, you should also be conscious of what flows through your pipes. Understanding the difference between treated and untreated water and the effects untreated water can have on your pipes is vital in maintaining pipe longevity. So, let’s dive in.

Plumbing Insights: the Difference Between Treated and Untreated Tap/Well Water

Understanding what each treated water has filtered out can help to clarify why it’s so much better. Listed below are the contaminants in untreated tap and well water.

  1. Untreated well water may have these contaminants in it:
    • Microorganisms
    • Nitrate
    • Heavy metals
    • Organic chemicals
    • Radionuclides
    • Fluoride
  2. Untreated tap water may have these contaminants it:

Effects of Untreated Water on Your Plumbing

First of all, untreated water contains many minerals. These minerals create deposits which can clog your pipes. This solidified scale of minerals (or limescale) accumulates in pipes, water heaters, washing machines, and dishwashers. This, in turn, can result in big expenses or repairs. Also, clogs can obviously lead to issues throughout the plumbing system. They can affect water pressure, cause appliances to fail, and more. What a headache!

Secondly, untreated water can also cause build up along the pipe walls and connectors. This leads to loose connectors in piping (so increases the chance of a break in piping and water flooding your house). In addition to leaks, it can also create condensation in undesired places.

Finally, untreated water can cause cosmetic issues. It leaves hard-to-clean residue on shower heads, faucets, etc due to mineral build up on the exterior appliances. No one wants that!

How to Treat Your Water

To prevent your pipes from untreated water damage, there are two options:

  1. Install a water softener.
  2. Install a reverse osmosis water treatment system. 

So, what is a water softener? Great question. It’s a tank situated between your water source and the internal plumbing that services your home. Obviously, this tank helps to filter out the harmful contaminants that may be in your water. Similarly, reverse osmosis strips contaminants from your water through a semipermeable membrane. Talk to an expert to see which is the best option for your home.

Save Money, Treat Your Water

In the long run, to save yourself from cleaning up a flooded room, save your pockets from repair costs, and to save your future self the headache… treat your water! In addition to treatment, continue to do regular maintenance work to keep pipes clean and water flowing steadily. Furthermore, if you have questions, need guidance, or have the unfortunate situation of untreated water damaging your pipes, we are here to help. Contact our professionals today!